FAQ

Where do you ship to?

I only ship to the Continental United States, Alaska, and Hawaii. I use USPS First Class for all shipping. All original orders are shipped FREE OF CHARGE to the customer. Customers will receive an email when order has shipped with tracking number.

Shipping Policy

If jewelry is available and ready for immediate shipping(noted in the item's product description), it will be shipped within 24 hours(plus 2-3 days for weekend and holiday orders).
USPS First Class, usually arrives within 1-7 days(since the Pandemic, this is an estimate, and may be a little longer). 
If the jewelry is made to order,  please allow at least 14 days, (5-7 days for fabrication and 2-5 days for shipping).  If there is a delay because of raw materials, I will notify you.

Return and Exchange Policy

I will gladly accept returns or exchanges, please contact me within 3 days of receipt of your jewelry.  Returns and exchanges must be made within 14 days of purchase.  Return funds will be issued within 10 days of receipt of returned purchase (customer is responsible for return shipping costs).
I highly value customer satisfaction, if for any reason you are not 100% satisfied with your purchase, please contact me for a swift resolution.

Jewelry Care

Silver jewelry, when exposed to air is susceptible to tarnish, a blackish discoloration caused by the copper within the silver. The copper reacts to moisture in the air which causes the discoloration.
All purchases from Nancy's Designs come with a Sunshine Polishing Cloth. To help maintain the original luster of your jewelry, please use the polishing cloth periodically. 
Also, please remove your jewelry prior to bathing or swimming as soaps and pool chemicals may discolor the silver permanently.

How do I determine my Ring, Bangle, or Cuff size?

The easiest way is to stop at a local jewelry and ask them to measure your finger or wrist, or bring with you a ring, bangle or cuff that fits you and have them measure it for you.
If that does not work for you, you can use the following links to determine your size for ring, bangle, or cuff.

What stones are Birthstones?

- January - Garnet, February - Amethyst, March - Aquamarine, April - Clear Quartz, May - Chrysoprase, June - Moonstone/Pearl, July - Ruby, August - Peridot, September - Blue Sapphire, October - Opal/Pink Tourmaline, November - Citrine/Topaz, December - Turquoise/Zircon/Tanzanite

What is Leland Blue?

Leland Blue is slag glass and is found in Northern Michigan. It is a byproduct from the smelting process during the 1870-1880’s.

Leland, Michigan was an industrial town and when the smelting industry failed, large heaps of slag were dumped into lakes around Leland. Slag is a byproduct of the smelting process when raw ore is heated and once cooled the result is a stone-like “slag”. Leland Blue specifically is the mix of blue glass with other chemicals, but it can be found in shades of green, purple, or even gray.

Today, many locals and tourists find this slag material on the shores of Leland’s beaches. Because of its hardness, it can be cut, polished, and made into jewelry very similar to natural gemstones. For this reason, Leland Blue had become an industry into itself, as it is highly collectable because of the beauty that can be found once the slag is cut, polished, and shaped. They can be very smooth, or they can be rough and pitted from air bubbles. In either case, Leland Blue is highly prized, collectable, and can be made into beautiful jewelry.

What is Rosarita?

(from Garland’s Jewelry)

Rosarita is a unique material, which derives its exceptionally rich, red color from the process of gold refining. It is a unique by-product of the 1960s and 1970s gold refining processes. Alaskan beach sand was smelted for its gold content and the slag by-product was Rosarita, which is essentially a gold-infused glass.

The base material for Rosarita is silica (which is quartz particles) mixed with gold at high temperatures. Old processes prior to 1960 used the old method of open crucible and fire (infused heat) to smelt the sand, leaving behind a glassy-like material in the crucible, which is known as slag. This gold slag was used in the 1940s through 1970s for jewelry, carvings, flint napping, etc.

This material known as Rosarita is some of the most exceptional colored gold slag ever produced. Most other slag were mostly red in color but not nearly as vivid as the magnificent Rosarita. Rosarita is no longer produced because of improved efficiency in gold refinement. Modern processes extract nearly all of the gold out of the sand, leaving an un-remarkable clear glass slag without the deep red color that makes Rosarita so beautiful.